Sunnytek ICT

Contact Center

Improve connect rates and automate tasks with an intelligent outbound solution

Keep costs in sync with revenue opportunities, quickly kick-start sales campaigns, and measure results with actionable insights and analytics. Plus, increase agent productivity with predictive dialler technology and prevent non-compliant automatic dialling through intelligent call suppression.

Skills-Based Routing:
Connect customers with the right agents and solve their problems the first time—no matter where they are.

Agent Management:
Optimise agent schedules to minimise downtime and prevent long hold times for customers

Real-Time Insights:
Improve sales and service with real-time reports, agent monitoring, and in-depth customer surveys.

Contact Centre by Ringcentral

Inbound Contact Centre

Outbound Contact Centre

Talk to our expert team about your requirements

contact@sunnytekict.com.au

Have a question, want to learn more? Email us your enquiry and a sunnytek ICT expert will get in touch.

Call 1300 200 ICT

Speak with one of our sunnytek ICT experts on
1300 200 ICT between 9am to 6pm, Monday to Friday.

Sunnytek ICT Solutions

62 Tarnard Drive, Braeside VIC 3195, Australia

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